> ## Documentation Index
> Fetch the complete documentation index at: https://docs.meitner.se/llms.txt
> Use this file to discover all available pages before exploring further.

# Support & Resources

> Get help with our APIs, find documentation, and connect with our community

## Documentation

* [Directory API Documentation](/directory-api/introduction)
* [SS12000 API Documentation](/ss12000-api/introduction)
* [API Reference](/directory-api/openapi.json)

## Community

* [Slack Community](https://join.slack.com/t/meitnerapi/shared_invite/zt-326875x9c-s6J0Q9gtvDZc7r~7d27KWg)
* [GitHub Repository](https://github.com/meitner-se)

## Support Channels

* [Support Portal](https://support.meitner.se)
* Email: [support@meitner.se](mailto:support@meitner.se)
* [System Status](https://status.meitner.se)

## Frequently Asked Questions

<AccordionGroup>
  <Accordion title="What's the difference between client and partner API access?">
    Clients get API access to their own organization's data. Partners get dedicated API keys for building integrations that work with multiple organizations.
  </Accordion>

  <Accordion title="How long does it take to get API keys?">
    For existing clients, API keys are typically provided within 1-2 business days. For new partnerships, the process may take 1-2 weeks including review and agreement.
  </Accordion>

  <Accordion title="Are there any usage limits?">
    No artificial usage limits for clients accessing their own data. Partners may have reasonable limits during development and testing phases.
  </Accordion>

  <Accordion title="Can I use the API for commercial purposes?">
    Clients can use their API access for any purpose related to their organization. Partners must comply with our partnership agreement terms.
  </Accordion>
</AccordionGroup>